Shipping policy
Processing Time
Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving full payment. You will receive a confirmation email once your order has been processed and shipped.
Shipping Rates
Shipping rates are calculated at checkout based on the weight and destination of your order. We offer standard and expedited shipping options. All orders get economy shipping within the contiguous United States.
Estimated Delivery Time
- Economy Shipping: 5 to 8 business days
- Express Shipping: 1 to 2 business days
Please note that these are estimated delivery times and actual delivery times may vary depending on the shipping carrier and destination.
Shipment Confirmation and Order Tracking
Once your order has been shipped, you will receive a shipment confirmation email with the tracking number(s) for your package(s). The tracking information will be updated within 24 hours of shipment.
Contact Information
If you have any questions about our shipping policy, please contact us at hello@solterratribe.com or visit our contact page.